Legal

Terms of Service

Please read these Terms of Service ("Terms") carefully before using jetbrands.com or engaging JetBrands' services. By accessing our site or requesting our services, you agree to be bound by these Terms.

1. Who We Are

JetBrands is a private aviation and luxury ground transportation concierge and brokerage. JetBrands does not own or operate aircraft and is not an air carrier. All flights arranged through JetBrands are performed by FAA-licensed, Part 135-certificated air carriers who exercise full operational control over each flight. JetBrands' role is to identify, coordinate, and manage travel arrangements on your behalf.

2. Services

JetBrands arranges:

  • Private aircraft charter through vetted, Part 135-certificated operators
  • Chauffeured ground transportation through Chauffeured Events and affiliated providers
  • Event logistics and destination coordination through DenverDMC
  • Membership-based concierge travel planning

Specific terms, pricing, and cancellation policies for a given trip or membership will be confirmed separately in a quote, contract, or membership agreement, which governs alongside these Terms.

3. Booking, Payment & Cancellation

Quotes are estimates until confirmed in writing. Deposits, payment schedules, and cancellation terms vary by operator and trip type and will be disclosed at the time of booking. Cancellation or change fees charged by the operating carrier or ground provider will be passed through to you as applicable.

4. No Liability for Third-Party Operators

Because aircraft and ground transportation are operated by independent, licensed third parties, JetBrands is not responsible for delays, cancellations, mechanical issues, weather, operator conduct, or any other matter arising from the performance of the actual carrier or transportation provider. Your recourse for such matters is governed by the operator's own terms and conditions, which will be provided upon booking.

5. Membership Program

JetBrands membership tiers (details provided separately) offer prioritized access, defined service levels, and other benefits as outlined in your membership agreement. Membership does not constitute ownership or a fractional interest in any aircraft.

6. Website Use

You agree to use jetbrands.com only for lawful purposes. All content on this site — including text, graphics, and branding — is the property of JetBrands and may not be copied or reproduced without permission.

7. Disclaimers

Our website and the information on it are provided "as is." While we strive for accuracy, JetBrands makes no warranty that the site will be error-free or uninterrupted.

8. Limitation of Liability

To the fullest extent permitted by law, JetBrands' liability arising from your use of our site or services is limited to the fees paid to JetBrands directly for the specific arrangement giving rise to the claim. JetBrands is not liable for indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our site or services after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

Questions about these Terms can be directed to info@jetbrands.com.